XF 2.3 Bounce email setup - Oops! We ran into some problems

nodle

Well-known member
I keep getting this message, and can't seem to figure it out. I have created a bounce@mydomain.com email and added and saved it to the bounce email address. Then I got to Setup>Options>Email options>Automated bounced email handler and clicked on Enable. It brings up some selections, and I have tried both IMAP and POP3, but when I punch in my info, this is the message I get. When I close out of the window, I have no server error messages either. I have tried this using either the Xenforo PHP sending method or the SMTP sending method for the mail delivery system, and both produce the same results. I have checked my credentials and have even deleted/recreated the mailbox. I have tried both on my home computer and office computer with the same results. Any ideas?

Screenshot 2026-01-12 102903.webp


Looking at the console, it says: /admin.php?options/emailBounceHandler/email-handler-server:1 Failed to load resource: the server responded with a status of 403
 
Your last screenshot somewhat hints that you are using Cloudflare.

If this is the case:
Check the response headers, get the Ray ID and check Cloudflare logs.
Thanks for trying to help. I paused Cloudflare to let everything bypass, and still nothing. I guess I will wait for the next update to see if it fixes it. I don't really know what's left to try. I even dropped back down from PHP 8.3 to PHP 8.3, thinking that might work, still always the same.
 
Back
Top Bottom